1. Introduction
Welcome to Deezon. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or otherwise interact with us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
2. Information We Collect
2.1 Information You Provide to Us
We collect information you voluntarily provide when you:
- Request a quote or consultation
- Subscribe to our newsletter
- Contact us via our website forms or email
- Engage our services
This information may include:
- Contact Information: Name, email address, phone number, company name
- Project Information: Project requirements, business goals, preferred services
- Financial Information: Billing address, payment method details (processed securely)
- Communication Data: Messages, feedback, and other communications
2.2 Information Automatically Collected
When you visit our website, we automatically collect:
- Device Information: Browser type, operating system, device type, screen resolution
- Usage Data: Pages visited, time spent on pages, click patterns, referring websites
- Location Data: General location based on IP address (country, city)
- Cookies and Tracking: See Section 5 for details
3. How We Use Your Information
3.1 Service Delivery
- Provide web design, branding, digital marketing, ad ops, and AI transformation services
- Manage client projects and communications
- Process payments and maintain billing records
- Provide customer support and technical assistance
3.2 Business Operations
- Improve our services and develop new offerings
- Analyze website usage and optimize user experience
- Maintain security and prevent fraud
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal data based on:
- Contract: Processing necessary to fulfill our services agreement
- Consent: When you've given explicit consent for specific purposes
- Legitimate Interests: For business operations, security, and service improvement
- Legal Obligations: To comply with applicable laws and regulations
5. Cookies and Tracking Technologies
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
5.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality. For more information, visit www.allaboutcookies.org.
6. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information only with:
6.1 Service Providers
Trusted third parties who assist us in:
- Hosting and website maintenance
- Payment processing
- Email delivery
- Analytics and performance monitoring
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Access controls and authentication procedures
- Regular security assessments and updates
- Employee training on data protection
8. Data Retention
We retain personal information for as long as necessary to:
- Provide our services and maintain client relationships
- Comply with legal, accounting, and reporting requirements
- Resolve disputes and enforce agreements
Typically, we retain client data for 7 years after project completion.
9. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and Portability: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Request that we limit processing
- Objection: Object to certain processing activities
- Consent Withdrawal: Withdraw consent at any time
Contact Our Privacy Team
For questions, concerns, or to exercise your privacy rights:
Email: privacy@deezon.com
Alternative: contact@deezon.com
We aim to respond to all privacy inquiries within 30 days.
By using our services, you acknowledge that you have read and understood this Privacy Policy.